Novotel Surabaya-7.2950864, 112.7433595
According to guest reviews, the hotel has been rated as Best Spa Hotels in Indonesia
Novotel Surabaya is a 4-star accommodation within 7 km of Museum Mpu Tantular. The comfortable hotel represents industrial architecture in Surabaya.
The venue is 4.8 km away from Cheng Hoo Mosque. The property is set within 4 km distance from the city center.
The hotel allows quick access to a river and bamboo.
Novotel Surabaya is located within a 15-minute drive from Juanda airport.
This property offers 209 modern guestrooms complete with Wi-Fi, a laptop safe, a sitting area, blinds and a DVD player. Some rooms at Novotel Surabaya have a view over the garden. They also include bathrooms with a shower, complimentary toiletries and bath sheets.
Eat & Drink
Breakfast is offered in the restaurant every morning. The onsite restaurant specializes in regional cuisine. There is an onsite Poolside bar to relax in. Guests can dine at Stilrod Cycling Shop and Cafe and The Harvest Patissier & Chocolatier located within 10 minutes' walk away.
You can start your day with a buffet breakfast, which costs IDR 193604 per person per night. A full breakfast is served at affordable prices.
Business facilities include computer equipment, a business center and a photocopier.
Novotel Surabaya provides guests with babysitting, a mini club and video games for their children. A gym, gymnastics classes and a jogging track are among the on-site facilities.
Wireless internet is available in the entire hotel for free.
Private parking is possible on site for free.
Number of floors: 9. Number of rooms: 209.
On-site car park
24-hour room service
Poolside snack bar
Paid airport shuttle
Outdoor swimming pool
Sports & Fitness
- Fitness centre
- Tennis court
- Billiard tables
- Table tennis
- Paid airport shuttle
- 24-hour room service
- Car rental
- Dry cleaning
- Medical facilities service
- Bell staff/Porter
- Continental breakfast
- Poolside snack bar
- Business centre
- Meeting/ Banquet facilities
- Business services
- Babysitting/Child services
- Video games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Garden area
- BBQ facilities
- Spa & wellness centre
- Garden view
- Pool view
- Air conditioning
- In-room safe
- Connecting rooms
- Sitting area
- Rollaway beds
- Hair dryer
- Free toiletries
- Electric kettle
- Flat-screen TV
- Direct dial telephone
Rooms and availability
1 King-size bed1 King-size bed, 2 Single beds, 2 Single beds
1 King-size bed1 King-size bed, 2 Single beds, 1 Double bed
1 Double bed1 Double bed, 1 King-size bed
1 Double bed
1 King-size bed
- City landmarks
Rating by category:
the one bedroom apartment is very spacious with a very big bed excellent sized room all in all
the deposit took 1 week to refund back into my account, also i ordered room service supper it took over an hour to arrive and then took the waiter another 30mins to return the change not what we wanted at 1am!
Hotel location is near central of the city so we can go to there within 10 minutes
I'm just suggest to make your hotel sign little bit bigger.
Nice and cozy hotel especially for non-smoking floor.
Hotel furniture need refurbishment such as coaches on lobby (dull, teared). We check in on 3pm and the house keeping didnot provide us with bath towels. Although problem settles within 30 minutes after reporting to front office, but it doesn't seems as appropriate service for 4 star hotels.
Very friendly staff, great swimming pool, good location near a few malls and not too far from the airport... perfect "bubble" to escape the stress of Surabaya
the staff are very kind epcailly Miss Jaminca
Cant say anything good about the hotel. I paid for service. But didnt get any service at all. It was trouble on trouble.
No service,you have to get your taxi you self. Cant recoment this hotel to anyone.
The staff are competent , ready to answer your queries and very kind
They did not tell my friend that the items in the fridge was for sale so they have to inform the customers while chek- in that the staff in the fridge are not for free
De service van Mrs Donna. She organized my train ticket and a telephonecall with Malayasia Airways.
Best service, all staff treat us like family and we feel like home. The room is great and the lanscape is so nice.
too far from city center n shopping mall