Novotel Surabaya

Jalan Ngagel 173-175, Surabaya, Indonesia, 60246show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  18 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Indonesia

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Overview

Novotel Surabaya is a 4-star accommodation within 7 km of Museum Mpu Tantular. The comfortable hotel represents industrial architecture in Surabaya.

The venue is 4.8 km away from Cheng Hoo Mosque. The property is set within 4 km distance from the city center.

The hotel allows quick access to a river and bamboo.

Novotel Surabaya is located within a 15-minute drive from Juanda airport.

Rooms

This property offers 209 modern guestrooms complete with Wi-Fi, a laptop safe, a sitting area, blinds and a DVD player. Some rooms at Novotel Surabaya have a view over the garden. They also include bathrooms with a shower, complimentary toiletries and bath sheets.

Eat & Drink

Breakfast is offered in the restaurant every morning. The onsite restaurant specializes in regional cuisine. There is an onsite Poolside bar to relax in. Guests can dine at Stilrod Cycling Shop and Cafe and The Harvest Patissier & Chocolatier located within 10 minutes' walk away.

You can start your day with a buffet breakfast, which costs IDR 193604 per person per night.  A full breakfast is served at affordable prices. 

Services

Business facilities include computer equipment, a business center and a photocopier.

Relax

Novotel Surabaya provides guests with babysitting, a mini club and video games for their children. A gym, gymnastics classes and a jogging track are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   9.  Number of rooms:   209.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Restaurant

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Basketball
  • Billiard tables
  • Table tennis
  • Squash

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Video games
  • Children's pool
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Umbrellas
  • Live entertainment
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • Pool view

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Terrace
  • Rollaway beds

Bathroom

  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
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Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 16 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Surabaya ZooSurabaya Zoo2300 ft
Bungkul ParkBungkul Park1700 ft
Darmo Trade CenterDarmo Trade Center3000 ft
Central Point MallCentral Point Mall2700 ft
Mpu Tantular MuseumMpu Tantular Museum1700 ft
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Surabaya PlazaSurabaya Plaza2.1 mi
Gereja Perawan Maria tak BerdosaGereja Perawan Maria tak Berdosa2.5 mi
Taman Remaja SurabayaTaman Remaja Surabaya2.9 mi
BG JuntionBG Juntion2.9 mi
Gubeng Train StationGubeng Train Station2.1 mi
Tunjungan MallTunjungan Mall2.2 mi
Grand City MallGrand City Mall2.4 mi
Hi-Tech MallHi-Tech Mall3.0 mi
House of SampoernaHouse of Sampoerna3700 ft
Ampel MosqueAmpel Mosque4.5 miJl. Ampel Masjid no. 53
Jalesveva Jayamahe MonumentJalesveva Jayamahe Monument6.4 miJln. Tanjung Perak Barat
Ciputra WaterparkCiputra Waterpark7.6 miWater Park Boulevard Citraraya
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Getting around
Airports
Juanda (SUB)5.2 mi
Abdul Rahman Saleh (MLG)43.8 mi
Train
Gubeng Train Station2.2 mi
Pasar Turi Train Station Surabaya3.3 mi
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Reviews
7.4
Very goodBased on  18  reviews

Rating by category:

6.0
Location
10.0
Rooms
8.0
Service
10.0
Dining
  • 7.8
    Fabulous

    the one bedroom apartment is very spacious with a very big bed excellent sized room all in all

    the deposit took 1 week to refund back into my account, also i ordered room service supper it took over an hour to arrive and then took the waiter another 30mins to return the change not what we wanted at 1am!

  • 7.8
    Fabulous

    Hotel location is near central of the city so we can go to there within 10 minutes

    I'm just suggest to make your hotel sign little bit bigger.

  • 7.0
    Very good

    Nice and cozy hotel especially for non-smoking floor.

    Hotel furniture need refurbishment such as coaches on lobby (dull, teared). We check in on 3pm and the house keeping didnot provide us with bath towels. Although problem settles within 30 minutes after reporting to front office, but it doesn't seems as appropriate service for 4 star hotels.

  • 10.0
    Exclusive

    Very friendly staff, great swimming pool, good location near a few malls and not too far from the airport... perfect "bubble" to escape the stress of Surabaya

  • 8.8
    Superb

    the staff are very kind epcailly Miss Jaminca

  • 2.8
    Guest rating

    Cant say anything good about the hotel. I paid for service. But didnt get any service at all. It was trouble on trouble.

    No service,you have to get your taxi you self. Cant recoment this hotel to anyone.

  • 8.8
    Superb

    The staff are competent , ready to answer your queries and very kind

    They did not tell my friend that the items in the fridge was for sale so they have to inform the customers while chek- in that the staff in the fridge are not for free

  • 7.0
    Very good

    De service van Mrs Donna. She organized my train ticket and a telephonecall with Malayasia Airways.

  • 8.4
    Superb

    Best service, all staff treat us like family and we feel like home. The room is great and the lanscape is so nice.

    too far from city center n shopping mall

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Highlights
7
Very goodBased on  18 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Indonesia

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 16 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Juanda (SUB)5.2 mi
Abdul Rahman Saleh (MLG)43.8 mi
Train
Gubeng Train Station2.2 mi
Pasar Turi Train Station Surabaya3.3 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Check-out
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Rooms and Guests
2Guests1room
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